
Archive for April, 2008


Don’t you hate that!??! Well, today I visited a client, still on dial-up, whose IE7 browser windows would close after closing out the Netzero spellcheck window.
I thought maybe closing out the spell check function would fix the issue. But!!? Always a but…
When opening a top headlines news site, the links would open up a new window with the rss feed and news article. When closing out the new window, it still closed all instances with the IE browser. INSANE!
I should have thought of it earlier, but his browser was full of toolbars. He never used them. So I disabled them one by one. Netzero had a qerky toolbar. Behold… the fix. Disable all toolbars, and re-enable them one by one, until you find the culprit. If the toolbar is that important to you, download the lastest one and install it after removing the old one from ‘Add/Remove Programs’ in your control panel. This assures you that most of the old install will not conflict with the new install.
Nice!


I was at a client’s office when I started Outlook 2003 to configure a new email account. I received the following error:
Error in registry for extension “Exchange Extensions;?”. The syntax or format of the registry entry is incorrect. Check the registry settings and compare the registry for this extension to the other extensions in the registry.
WHAT!?!? What is that? So, I decided to go into the Add-In manager and Com Add ins (you get here by going into ‘Tools’ -> ‘Options’ -> ‘Other’ Tab -> ‘AdvancedOptions’ Button). I checked and unchecked stuff. Still got the error.
Until I thought… “GOOGLE IT DORK”. So, I did and came across the MS article and here is the solution:
To resolve this issue, follow these steps:
1.Quit Outlook 2003.
2.Click Start, click Run, type regedit in the Open box, and then click OK.
3.Locate and then select the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions
4. Right-click Exchange Extensions, and then click Modify.
5. Delete the value that is in the Value data box, and then type the following value in the Value data box:
4.0;emsuix32.dll;7;011111111111110;1111011100
6. Click OK to close the Edit String dialog box.
7. On the File menu, click Exit.
Sweet!!


I figured it would be a great idea to have posted a list of UNIX commands that are necessary, and fundamental. It helped today with the Mac Probook.
Following is a brief list of simple UNIX commands that will help you move around the file system, examine files, copy or delete files, do housekeeping on your account, and communicate with other users on our or other systems. For online help with any command, e.g. the ls command, type man ls .
FILE OPERATIONS: ls list files cp copy files: cp /path/name newname mv move or rename files: mv name newname rm remove (i.e. delete) files: rm name chmod change mode of file permissions: chmod xxx name cat scroll file contents: cat name more page file contents (spacebar to continue): more name less better pager than more? (q to quit): less name view view file contents (:q to quit): view name vi visual text editor (:wq to save and quit): vi name pico pico text editor (Ctrl-X to quit): pico name DIRECTORY OPERATIONS: mkdir make (create) new directory: mkdir Name cd change directory: cd /path/name cd change to your home directory: cd rmdir remove directory (if empty): rmdir Name pwd print working directory (show directory name) quota check disk space quota: quota -v SYSTEM OPERATIONS: df show free disk space du show disk usage ps list your processes kill kill a process: kill ### passwd change your password date show date and time w who is doing what on the system who who is connected to the system cal display a calendar ping ping another computer (is it alive?) finger get information on users exit exit, or logout, from the system COMMUNICATIONS: write write messages to another user's screen talk talk split-screen with another user: talk username pine send or read E-mail with pine mail system mail UNIX mail system rtin read news with tin newsreader telnet connect to another computer via the network ftp file transfer over the network


Today I worked on a Mac Probook, and I have to say that I am impressed. The more I work on Macs, the more I feel like I’m getting sold on one. They’re awesome…. but that’s a topic for another day.
Client was having an issue getting on the network using his Virtual XP Desktop. He installed and is using the Parallel Desktop made for macs to create a virtual environment and installed MS XP Pro.
Problem was that he was not able to get an IP address to be able to connect to the Exchange server using MS Outlook. The Probook was able to get an IP via the DHCP server, and was able to get on the web and access certain shares.
What in the world would be causing the problem I thought. After determining that indeed it was the Parallel engine, I searched for the devices. And tada!!
Under devices, and network, I found that you can select a network port to use as default. I selected the ethernet port and Boom… I was on.
Simple fix but it took me nearly 30 minutes to figure out. Man, I suck!


You may have noticed that your Outlook toolbar is acting funny. You change the settings, customize the look, you close it, come back the next day and BAM!!
What the heck!??!
It may have just gotten corrupt and needs some TLC, that’s all…. here’s some help:
Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook.
Outcmd.dat is located in C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file, so you have to unhide hidden files. Go to any folder and select Tools > Folders Options > View. Check “Show hidden files and folders”. Click OK.
Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL
Disable Outlook Addins. Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.
Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.
Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm
Reinstall Outlook. Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall. A menu will pop allowing you to choose repair or reinstall.
Outlook Safe Mode:
===============
1. Click Start, and click Run.
2. In the Open box, type: “Outlook /safe” (without the quotation marks)
Notes: There is a space character between Outlook and the forward slash (/).
3. Click OK.
4. If the problem doesn’t occur this time, please select Tools->Options->Other->Advanced Options->Add-In Manager and then clear all the check boxes, add one check back each time to the list of Add-In, restart Outlook, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
If error still happens, try to create a new profile and test this issue again:
(a) Close Outlook 2003.
(b) Click Start menu, point to Settings and choose Control Panel. Double-click the Mail icon.
(c) Click Show Profiles and then click Add. In the New Profile dialog box, type a descriptive name for the new profile in the Profile Name box, and then click OK.
(d) In the E-mail Accounts dialog box, click “Add a new e-mail account”, and then click Next.
(e) Select the appropriate server type for your new e-mail account, and then click Next.
(f) Fill in the appropriate information as prompted, and then click Next and Finish as needed.
(g) Click the “Prompt for a profile to be used” option and click OK. This way, you will be prompted for a profile when starting Outlook.
(h) Restart Outlook and select the new profile. Reconfigure your mail account and test the issue again.
Hope this helped!!










