You may have noticed that your Outlook toolbar is acting funny. You change the settings, customize the look, you close it, come back the next day and BAM!!
What the heck!??!
It may have just gotten corrupt and needs some TLC, that’s all…. here’s some help:
Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook.
Outcmd.dat is located in C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file, so you have to unhide hidden files. Go to any folder and select Tools > Folders Options > View. Check “Show hidden files and folders”. Click OK.
Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL
Disable Outlook Addins. Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.
Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.
Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm
Reinstall Outlook. Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall. A menu will pop allowing you to choose repair or reinstall.
Outlook Safe Mode:
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1. Click Start, and click Run.
2. In the Open box, type: “Outlook /safe” (without the quotation marks)
Notes: There is a space character between Outlook and the forward slash (/).
3. Click OK.
4. If the problem doesn’t occur this time, please select Tools->Options->Other->Advanced Options->Add-In Manager and then clear all the check boxes, add one check back each time to the list of Add-In, restart Outlook, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
If error still happens, try to create a new profile and test this issue again:
(a) Close Outlook 2003.
(b) Click Start menu, point to Settings and choose Control Panel. Double-click the Mail icon.
(c) Click Show Profiles and then click Add. In the New Profile dialog box, type a descriptive name for the new profile in the Profile Name box, and then click OK.
(d) In the E-mail Accounts dialog box, click “Add a new e-mail account”, and then click Next.
(e) Select the appropriate server type for your new e-mail account, and then click Next.
(f) Fill in the appropriate information as prompted, and then click Next and Finish as needed.
(g) Click the “Prompt for a profile to be used” option and click OK. This way, you will be prompted for a profile when starting Outlook.
(h) Restart Outlook and select the new profile. Reconfigure your mail account and test the issue again.
Hope this helped!!
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